This policy explains how billing, cancellations, and refunds work for Clara, operated by Rosenberg Mansion Corp.
1. Subscription Billing
Clara is billed on a recurring basis (monthly or annually, as selected at signup) via Stripe. Your subscription automatically renews at the end of each billing period unless canceled prior to renewal.
2. Cancellation
You may cancel your subscription at any time from your account dashboard or by emailing support@claralegalai.com. Cancellation takes effect at the end of your current billing period; you will retain access to the Service through that period.
3. Refunds
- Fees already paid are generally non-refundable.
- No partial-month refunds are issued for mid-cycle cancellations.
- Refunds, where granted, are issued to the original payment method within 10 business days.
4. Promotional Codes & Discounts
Promotional codes (e.g., first-month discounts offered through demo follow-ups) are subject to the terms disclosed at the time the code is issued and may not be combined with other offers unless stated otherwise.
5. Failed Payments
If a payment fails, we will attempt to notify you and may retry the charge. Continued non-payment may result in suspension or termination of your account.
6. Changes to Pricing
We may change subscription pricing with at least 30 days' notice before your next renewal. Continuing to use the Service after a price change constitutes acceptance of the new price.
7. Contact
Questions about billing, cancellations, or refunds: support@claralegalai.com.